BendBroadband
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
BendBroadband Overview
BendBroadband has 1.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Bill is sent timely every month, Even with no service provided, Price is okay customer service reps are nice but useless.
Cons: Mostly no connection to internet, No one answers the phone, Same no help.Recent recommendations regarding this business are as follows: "Don’t use these guys", "Run the other way", "Get any other internet provider.", "Get anything else, will 90% be better than this trash fire.", "Drop Bendbroadband".
BendBroadband has 1.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Bill is sent timely every month, Even with no service provided, Price is okay customer service reps are nice but useless.
Cons: Mostly no connection to internet, No one answers the phone, Same no help.Recent recommendations regarding this business are as follows: "Don’t use these guys", "Run the other way", "Get any other internet provider.", "Get anything else, will 90% be better than this trash fire.", "Drop Bendbroadband".
Consumers are not pleased with Website and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Olympia, Washington
Lies and deceptions
User's recommendation: Don’t use these guys
Bend, Oregon
Worst company ever
User's recommendation: Run the other way
Sent to collections after account was already closed and not willing to fix the issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bend, Oregon
WiFi lacks speed, connectivity, service, really it’s non-existent
- Even with no service provided
- Bill is sent timely every month
- Mostly no connection to internet
- No one answers the phone
Preferred solution: WiFi that is reliable and fast. What is advertised. Customer service and internet service for locals that have been customers for 30yrs plus.
User's recommendation: Get any other internet provider.
Redmond, Oregon
Horrible company.
User's recommendation: Get anything else, will 90% be better than this trash fire.
Chicago, Illinois
Illegal Charges
User's recommendation: Drop Bendbroadband
Bend, Oregon
Ability to answer a customer call
- Same no help
Preferred solution: Apology
User's recommendation: Answer the phone seems like a simple request.
Horrible tv service
I have complained for over a year I am sure not much will be done
Preferred solution: To be able to watch a whole program with out pixels black screens errors no voice you to train your help so they can figure out problem tech support sucks and would like someone in states so I can understand them.
User's recommendation: don't go with this company they do not bad customer support,worst technical support no one ever in the states. if someone gives a good review they must be paid for that
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bend, Oregon
Resolved: No response to service request after two months.
Company fixed the issue and I have been provided with product or service ordered.
So...we spent the fourth of July digging up and moving their cable.
- Price is okay customer service reps are nice but useless
Preferred solution: Deliver product or service ordered
User's recommendation: DISH!
Poor service with technical support response time
Preferred solution: Let the company propose a solution
User's recommendation: not a responsive technical support team very sad
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Wife teaches by Zoom and online and our connection is terrible right now. As usually try and call and get help and put on hold and finally get fed up and hang up.
Wife could not teach at home and had to run into work. Also we changed banks and gave them a new routing number for online bill paying. First month was fine and next thing we are receiving in the mail that we are two months behind and our service would be disconnected. We called and we told it takes time fore the new routing numbers to go through.
REALLY? So why did it work one month?
IDIOTS. If only there was more competition in this town so we could get away from Bendbroadband.